Bath and Massage in a Traditional Hammam Spa - Reviews

Rating of the activity

8.20 / 10

8.2415910073497 771 reviews | 7,976 travellers

Customer scoring

404

194

Type of traveler

Travelling alone (52)

Couple (376)

Group of friends (175)

With small children (8)

With older children (54)

Opinions of real clients who booked our products.

See only reviews with text

23 / Mar / 2023

Anonymous

20 / Mar / 2023

Iker

Spain

Despues de haber reservado con una semana de antelacion como poco y despues de confirmar que si tenia sitio, un dia hantes del servicio me avisan de que no hay sitio a esa hora y que me dan otra sin consultar, el cual no me cuadraba bien. Cojen mas gente de la que pueden dar servicio. Civitatis en principio muy atentos y todo correcto.

After having reserved at least a week in advance and after confirming that I had a place, one day before the service they let me know that there is no place at that time and that they give me another one without asking, which did not suit me well. They take more people than they can serve. Civitatis in principle very attentive and everything correct.

Sentimos de veras que no hubiera plazas disponibles en tu franja horaria. Este tipo de fallos no son habituales, ni mucho menos, y nos aseguraremos de que no se vuelvan a dar. Ya hemos procedido con el reembolso correspondiente. Translate this opinion into English.

We are really sorry that there were no places available in your time slot. These types of failures are not common, far from it, and we will make sure that they do not happen again. We have already proceeded with the corresponding refund. Opinion translated. Show original.

I travelled by myself

19 / Mar / 2023

Eustachio

Genova, Italy

Bella esperienza con un trattamento tipico marocchino, prima con massaggio esfoliante con sapone nero e dopo massaggio rilassante di coppia È necessario portare solo il costume, all'inizio del percorso vengono consegnati gli indumenti necessari(accappatoi, asciugamani, ciabatte). Possibilità di lasciare le proprie cose custodite in un armadietto chiuso a chiave Translate this opinion into English.

Beautiful experience with a typical Moroccan treatment, first with an exfoliating massage with black soap and then a relaxing couple's massage. You only need to bring your bathing suit, the necessary clothing (bathrobes, towels, slippers) is delivered at the beginning of the course. Possibility to leave your belongings kept in a locked cabinet Opinion translated. Show original.

I travelled with my partner

18 / Mar / 2023

Inmaculada

Madrid, Spain

I travelled with friends

17 / Mar / 2023

Anonymous

Spain

El sitio no se parece a las fotos. El personal era agradable, pero por las fotos esperábamos otro sitio…

The site does not look like the photos. The staff was nice but from the photos we were expecting somewhere else…

Sentimos si la experiencia no estuvo a la altura de lo esperado, pero podemos confirmar que las imágenes corresponden al spa. Translate this opinion into English.

We are sorry if the experience was not up to expectations, but we can confirm that the images correspond to the spa. Opinion translated. Show original.

I travelled with my partner

17 / Mar / 2023

Emma

Girona, Spain

Fue todo muy bien y las chicas muy amables. Pero era un lugar muy pequeñito. El hammam nos pensavamos que seria tipo sauna i no es así. Nos metieron medio desnudas en una pequeña habitación, nos mojaron con agua caliente/tibia, y nos dejaron alli 20 minutos aprox para que nos relajaramos. Despues teniamos contratado el exfoliente y muy bien. Pero la verdad es que nos esperabamos otra cosa. Por 18€ esta bien. Nosotras no contratamos el masaje. Pero una vez estas allí vienen ganas de hacertelo. Translate this opinion into English.

Everything went very well and the girls were very kind. But it was a very small place. We thought the hammam would be a sauna type and it is not. They put us half naked in a small room, drenched us with hot/warm water, and left us there for about 20 minutes to relax. After we had contracted the exfoliant and very well. But the truth is that we expected something else. For €18 it's fine. We do not hire the massage. But once you are there, the desire to do it comes. Opinion translated. Show original.

I travelled with friends

17 / Mar / 2023

Jose Luis Camacho Deler

Zaragoza, Spain

El masaje sensacional. No se lo pueden perder. Comparativamente con los masajes de Thailandia, o Estambul, este mucho mejor. Translate this opinion into English.

The sensational massage. They can't miss it. Comparatively with the massages of Thailand, or Istanbul, this one is much better. Opinion translated. Show original.

I travelled with friends

14 / Mar / 2023

Carolina Rodriguez Ariza

Bogota, Colombia

Me cambiaron la hora, quiero la devolución de mi dinero

They changed my time, I want my money back

En los correos enviados indicamos que el horario seleccionado es orientativo, y que el proveedor local puede modificarlo en función de la disponibilidad del hammam. Hemos confirmado que te escribieron para adelantar tu cita una hora. Al no recibir respuesta por tu parte, te hicieron hueco a la hora original. Sentimos que no te presentases. Translate this opinion into English.

In the emails sent we indicate that the selected schedule is indicative, and that the local provider can modify it depending on the availability of the hammam. We have confirmed that they wrote to advance your appointment one hour. Not receiving an answer from you, they made room for you at the original time. We're sorry you didn't show up. Opinion translated. Show original.

I travelled by myself

14 / Mar / 2023

Anonymous

13 / Mar / 2023

Adriana Segura

Spain

No la hicimos porque la ubicación es horrible. No está bien señalizado, parece que estás en un callejón oscuro sin salida y vacío.

We didn't do it because the location is horrible. It is not well signposted, it seems that you are in a dark and empty dead end.

En la información enviada por correo se dan datos precisos acerca de cómo encontrar el lugar correcto, así como hasta cuatro teléfonos para llamar en caso de emergencias. Es importante llegar puntual al spa para poder recibir el masaje, ya que hay varios programados. Por ello, se pide estar con una antelación de 15 minutos en el lugar indicado. Sentimos si no conseguisteis llegar a tiempo en esta ocasión. Translate this opinion into English.

The information sent by mail gives precise information about how to find the correct place, as well as up to four telephone numbers to call in case of emergencies. It is important to arrive at the spa on time to be able to receive the massage, since there are several scheduled. Therefore, it is requested to be 15 minutes in advance in the indicated place. We are sorry if you did not manage to arrive on time this time. Opinion translated. Show original.

I travelled with my partner

12 / Mar / 2023

Carlos Javier Lázaro Sánchez

Madrid, Spain

Gran tour con un guía foráneo, atento y servicial Recomendado 100% Translate this opinion into English.

Great tour with a foreign guide, attentive and helpful 100% recommended Opinion translated. Show original.

I travelled by myself

11 / Mar / 2023

Juan Antonio

Spain

10 / Mar / 2023

Anonymous