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Transfers in Marrakech

Our customers' reviews

These are genuine reviews written by our customers. All customers that use our transfer service will receive an email so that they can review the service provided.

Customer scoring

Type of traveler

Person traveling alone (320)

Couple (1665)

Group of friends (1305)

Family with small children (199)

Family with adolescent children (443)

See only reviews with text

08 / 29 / 2022

Aina

Spain

The transfer was excellent. Was even earlier than the time expected (very early in the morning). He helped with the laugag, he contacted me the day befor to agree on the meeting point as pur Riad was in the Medina and the cars can't go inside it.

I travelled with teenagers

08 / 25 / 2022

Aina

Spain

The driver was waitting usin the exit of the arrivals terminal. Veruy confortable, and he was super helful to explain how t go to the Riad as they can't go inside the Medina.

I travelled with teenagers

08 / 25 / 2022

Aina

Spain

The driver was waitting usin the exit of the arrivals terminal. Veruy confortable, and he was super helful to explain how t go to the Riad as they can't go inside the Medina.

I travelled with teenagers

08 / 04 / 2022

Irene Navarro Baches

Spain

the car driver was very friendly and helped us with some recommendations and advice

I travelled with friends

04 / 16 / 2022

Joseph Lynch

Ireland

Really pleasant driver, Rida. Brought us straight to our accommodation. Rang the person who was waiting at the Airbnb who then came to collect us. Thanks

I travelled with teenagers

03 / 11 / 2020

Paola

Madrid , Spain

Muy puntual. Viene una persona a buscarte hasta la puerta del riad, además trae un carro para ayudarte a llevar las maletas por la medina hasta llegar al coche.

I travelled with my partner

03 / 07 / 2020

Begoña

Cadiz, Spain

Pedimos que nos recogiera en el Café de France en medio de la plaza, al no poder acceder no nos mando ni un correo para poder cambiar la ubicación ni nada. Sino allí a la hora mando un hombre llevarnos hasta donde el se encontraba y podía aparcar. Ibamos con las maletas cargando por una plaza llena de gente y con prisa pues habia bastante trafico para llegar al aeropuerto. Me parece mal que si es un punto no accesible con el coche no avisen con antelación.

Cuando la dirección solicitada no es accesible en coche nuestro proveedor envía a alguien a acompañar a los pasajeros hasta el vehículo.

I travelled with friends

03 / 06 / 2020

Jorge

Murcia , Spain

El chico fue majisimo muy atento y agradable, nos recomendó lugares para visitar. Íbamos con un niño y tenían silla para bebé. Fue todo perfecto sin duda cogeremos la vuelta para el aeropuerto.

I travelled with small children

02 / 27 / 2020

Anonymous

Edinburgh, United Kingdom

Ride was mental but due to the way everyone drives here but our driver was careful. Driver wasn't very sure where our Ryad was and had to call several times. As they have hotel's address in advance I believe they should check where the hotel is, not while in the car.

I travelled with my partner

02 / 25 / 2020

Lourdes

Sevilla , Spain

El taxi no llegó a la hora prevista, tuvimos que buscarnos la vida. Quiero que me devuelvan el dinero.

Ya que el riad no era accesible en coche se buscó un punto que lo fuera. El conductor aparcó en otro lugar y no pudo contactar con el teléfono de la reserva para informar de ello, sentimos los inconvenientes. Hemos gestionado el reembolso del importe abonado.

I travelled with my partner

02 / 22 / 2020

Lourdes

Sevilla , Spain

Muy bien. Buen trato y muy cercano

I travelled with my partner

02 / 17 / 2020

Fernando Sergio Mendes Carneiro

Sobral, Brazil

Very gentil

I travelled with my partner

02 / 16 / 2020

Eimy Jiménez

New York, United States Minor Outlying Islands

Mounir provided excellent service. I’m more than pleased.

I travelled with my partner

02 / 14 / 2020

Shaïma

Marseille , France

Parfait

I travelled with friends

12 / 19 / 2019

Charles Panapa

London, United Kingdom

Our driver was great. Very friendly, incredibly helpful, and gave us great advice. Would highly recommend

I travelled with my partner

11 / 16 / 2019

Anonymous

Barcelona, Spain

El coche llegó puntual y nos llevó sin problemas.

I travelled with my partner

11 / 11 / 2019

Sara

London, United Kingdom

They didn’t pick me up on the way to come back. I hadn’t had any answers to emails/phone calls requiring pick up time/location,they answered 3 hours before my flight departure, they told me I couldn’t get picked up at the time that was required to arrive to my flight on time because civitatis already had arranged the pick up time for me.

First of all, we always suggest arranging pick-ups at least two hours before the departure of the flight. On the other hand, to cancel or modify a reservation, one must do it through their user account on our webpage, at least 18 hours before the transfer's arrangement. We deeply regret when one of our clients is unsatisfied with our services, and keep on working to progress further.

I travelled with my partner

11 / 09 / 2019

Luis

London, United Kingdom

The driver didn't show up at the time agreed despite being confirmed the day before. We tried contacting the company twice and got no reply, it was particularly bad as it was on our way back to the airport so we had to flag a taxi outside the busy Medina which was not easy and not cheap and we were all worried about missing our flight.

We deeply apologize for what happened. We'll work hard so that this kind of situation doesn't repeat itself. We have proceeded with a complete refund of your transfer.

I travelled with my partner

11 / 04 / 2019

Anonymous

London, United Kingdom

The staff was very friendly and contacted our Riad to come and pick us up as the car couldn't access the little street in Medina. Excellent service. Highly recommended!

I travelled with my partner

10 / 15 / 2019

Manjit

London , United Kingdom

Overall good service provided. Received a reminder a day before the pick up. Driver arrived ahead of time and was waiting in reception.

I travelled with friends

Book the transfer service

8.75

10,563 reviews

108,719

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