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8.79 / 108.7933333333333 19,620 reviews
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244,963travellers have enjoyed tours here
FAQs
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P - How far ahead of time should I book my transfer?
R -It is possible to book a private transfer service in Marrakech with a minimum of 8 hours in advance -
P - How long does the journey from the hotel to the airport take?
R -If you have booked a return transfer service, we recommend booking the pickup from the riad or hotel at least 2 hours before your flight departure time.
It takes about 20 minutes to get from the city centre to the airport.Keep in mind
Please keep in mind that most of the streets in the Medina are not accessible to cars, therefore the driver will wait for you as close as possible to the riad and from there will take you to your accommodation (it can also be someone else from the same company).
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P - What pick up time should I choose?
R -For transfers beginning at the airport, you should indicate the time at which your flight is due to arrive. The same goes for cruise ports and train stations: you should indicate the planned arrival time.
For transfers from your hotel, you should indicate when you would like to be picked up. That doesn't mean the flight time, rather the time you would like to be collected.
For shared transfers, orders may be modified by the provider. Should this be the case, we will contact you to confirm the rearranged time. -
P - How long will the driver wait for me?
R -- Airports: 1 hour from the plane's arrival time.
- Cruise ports: 30 minutes from the time indicated when making your reservation.
- Tran stations: 15 minutes from the train's arrival time.
- Hotels and apartments: 15 minutes from the time indicated when making your reservation.
If for any reason you need more time, please ring the telephone number on your reservation. Should this be the case, supplements may apply.
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P - Where will the driver be waiting for me?
R -- Airports:
- Meet&Greet transfer included: the driver will wait at the nearest available pickup point to the exit of the baggage claim area.
- Meet&Greet transfer not included: we'll email you the directions to the meeting point and/or the driver will indicate it before the service.
- Ports: the driver will wait in the arrivals terminal.
- Train stations: the driver will wait at the exit of the train's arrival platform.
- Hotels and apartments: the driver will wait outside the building. If it's possible to park, the driver may wait at reception.
- Airports:
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P - Are the prices final? Are there any extra charges?
R -Unlike our competitors, our prices are final, and include all fees, including tolls and tips. Some extra charges may apply if the destination is not as arranged, or if an extra stop must be taken on the way.
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P - How many people can travel in the vehicle?
R -The number of seats indicated for each vehicle is the maximum number of people who can travel, excluding the driver. All passengers, including small children no matter the age, count.
If your group is large, you should reserve more than one vehicle.
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P - How many suitcases can I take?
R -During the reservations process you can see the amount of luggage that each vehicle allows. Each vehicle comes with indications as to its maximum capacity for large suitcases and hand luggage.
The maximum dimensions per type of suitcase are:- Hand luggage: total length, height and width adding up to no more than 115 cm.
- Large suitcase: total length, height and width adding up to no more than 155 cm.
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P - Are child seats available?
R -During the reservation process you'll see information regarding child seats. Depending on the regulations in each destination, these may be obligatory or optional, and they may be free or imply an additional cost. You will see this cost added before booking.
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P - How can I find out my flight number?
R -The flight number is comprised of 2 characters that represent the airline, and 4 numbers for the flight number. Some examples are IB3506, UX1254, or 5Z1826. You can find your flight number on the airline's confirmation email.
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P - Do I have to let someone know if my flight, boat, or train is delayed?
R -Flights, trains and boats are constantly monitored, so you don't have to worry about getting in touch with us. Should the delay be large, if it's impossible to reprogram the transfer as there are no vehicles available, we'll refund the full amount paid.
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P - Why do I need a working mobile phone?
R -A working mobile phone is needed so we can call you should there be any emergency, such as a breakdown, or simply if the driver can't find you.
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P - Who is responsible for a missed flight?
R -The transfer company is never responsible for a missed flight. The clients are those who must know what time the flight leaves, and book pick up far enough ahead of time.
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P - Is it possible to make various stops?
R -If you're staying in different hotels, or you need to make a stop to pick up keys, this service comes with supplemental charges. Once you have made your reservation, we'll send you an email with the amount. You can accept or cancel the service at no cost. You can pay online or in-destination.
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P - Can I share the vehicle with other people?
R -We offer both private and shared transfers. In the case of private services, the vehicle will be for you alone. For shared transfers, you will share the vehicle with other passengers.
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P - Will the driver speak English?
R -Although in the majority of countries, the drivers will speak several languages, we can't guarantee that the driver assigned to you will speak English. Nonetheless, it shouldn't be necessary to complete the transfer, as the driver will have all the necessary details.
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P - Do you have transfers in other destinations?
R -Yes, here you can see all the destinations where we offer airport transfers.
Total price per vehicle
| 4 passenger vehicle | US$ 20.07 | |
| 7 passenger minivan | US$ 24.20 | |
| 14 passenger minibus | US$ 43.09 |
Our customers' reviews
These are genuine reviews written by our customers.5 out of 19,620 reviews
04 / 09 / 2025
Galicia , Spain
Reservé el servicio la noche anterior, enseguida se pusieron en contacto conmigo para darme toda la información e indicaciones a mi llegada. Una vez en el aeropuerto el conductor nos esperaba con nuestros datos visibles anotados en un cartel que no daba lugar a confusión.Sin duda repetiría el servicio.
04 / 06 / 2025
Arucas, Spain
Muy bien . El conductor estaba esperando con el cartel con mi nombre y lo identifique muy rápido .Nos trasladó hasta el Riad y como el coche no podía llegar hasta la puerta del Riad , llamó al Riad y vinieron para acompañarnos y llevar las maletas .
06 / 17 / 2025
Spain
El traslado correcto y puntual. El único inconveniente es que al ser el alojamiento en la Medina y no poder llegar en coche te dejan lo más cerca posible pero no nos dieron instrucciones muy claras de como llegar al hotel, tuvimos que ir preguntando por el camino y costó un poco localizarlo. Translate this opinion into English.
The transfer was prompt and on time. The only drawback is that since the accommodation is in the Medina and you can't get there by car, they drop you off as close as possible, but they didn't give us very clear directions to the hotel. We had to ask around, and it was a bit difficult to find. Opinion translated. Show original.
06 / 11 / 2025
Spain
El conductor contactó con nosotros por WhatsApp el día antes para acordar el punto de recogida. Hablaba en inglés y en francés, lo que nos facilitó la vida. Nos envió una fotografía del vehículo para que nos resultara fácil reconocerlo. Durante el trayecto, nos dio conversación, fue muy amable. Translate this opinion into English.
The driver contacted us via WhatsApp the day before to arrange a pick-up point. He spoke both English and French, which made our lives easier. He sent us a photo of the vehicle so we could easily recognize it. During the ride, he chatted with us and was very friendly. Opinion translated. Show original.
06 / 09 / 2025
Alicante , Spain
Muy bien. El chófer muy amable además de simpático. Contactó con nosotros vía WhatsApp el día de antes para que lo avisáramos al aterrizar. Cuando aterrizamos lo avisamos y al salir ya estaba en la puerta. Maravilloso. Nos llevó hasta enfrente del Riad. Nos entendimos en inglés aunque habla un poco de español y tuvimos un camino hasta el Riad muy ameno y divertido. De verdad, un excelente profesional. Translate this opinion into English.
Very good. The driver was very kind and friendly. He contacted us via WhatsApp the day before so we could let him know when we landed. When we landed, we notified him, and when we left, he was already at the door. Wonderful. He drove us right in front of the Riad. We understood each other in English, although he speaks a little Spanish, and we had a very pleasant and fun ride to the Riad. Truly, an excellent professional. Opinion translated. Show original.