Return to transfer

Transfers in Marrakech

Rating of the activity

8.91 / 10

12,113 reviews | 150,734 travellers

Customer scoring

Type of traveler

Travelling alone (369)

Couple (2088)

Group of friends (1701)

With small children (267)

With older children (603)

All reviews are from 100% real customers.

See only reviews with text

12 / 17 / 2019

Virginia Taboada Guillén

Madrid, Spain

Younes, gran conductor mejor persona. Un viaje muy entretenido :) Translate this opinion into English.

Younes, great driver best person. A very entertaining trip :) Opinion translated. Show original.

I travelled with friends

12 / 17 / 2019

Fernando Rodríguez Vaquerizo

Madrid , Spain

Todo genial! Nos estaba esperando el conductor en la salida del aeropuerto Translate this opinion into English.

Everything is great! The driver was waiting for us at the airport exit Opinion translated. Show original.

I travelled with my partner

12 / 17 / 2019

Mari Cruz

Huelva, Spain

El taxi estaba esperando a nuestra llegada al aeropuerto y nos dejó en la plaza tal como se indicaba. Una vez en la plaza había un hombre esperando para llevarnos al Riad , pero el problema viene una vez que llegamos al Riad,pues este empieza a pedir que le paguemos sin moverse de alli (cuando en el servicio que se contrata se indica que incluye esto)

The taxi was waiting for us on arrival at the airport and dropped us off at the plaza as indicated. Once in the plaza there was a man waiting to take us to the Riad, but the problem comes once we arrive at the Riad, because he begins to ask us to pay him without moving from there (when the service that is contracted indicates that this includes )

Efectivamente, la propina que se asigna a la persona que acompaña hasta el Riad está incluida. Hemos reincidido en este tema con nuestro proveedor local para evitar situaciones como esta. Sentimos las molestias. Translate this opinion into English.

Indeed, the tip that is assigned to the person accompanying the Riad is included. We have relapsed on this issue with our local provider to avoid situations like this. We apologize for the inconveniences. Opinion translated. Show original.

I travelled with my partner

12 / 16 / 2019

Francisco Ruiz Perez

Vidreres, Spain

Conductor muy amable lleguemos casi 2 horas tarde por retraso del vuelo. Y alli estaba, ademas nos llevo hasta la puerta del riad Translate this opinion into English.

Very friendly driver we arrive almost 2 hours late due to flight delay. And there he was, also he took us to the door of the riad Opinion translated. Show original.

I travelled with my partner

12 / 16 / 2019

Raul

León , Spain

Trato excepcional Recogida en aeropuerto Traslado Acompañamiento al hotel Botellín de agua incluido Música de artistas españoles Translate this opinion into English.

Exceptional treatment Pick up at the airport Transfer Accompaniment to the hotel Bottled water included Music by Spanish artists Opinion translated. Show original.

I travelled with my partner

12 / 16 / 2019

Marcos López álvarez

Murcia , Spain

The best service we Have recived ever. Translate this opinion into English.

The best service we Have recived ever. Opinion translated. Show original.

I travelled with friends

12 / 16 / 2019

Adrian

Oviedo, Spain

Tanto para recogernos como para llevarnos de vuelta al aeropuerto, fue todo perfecto. Muy puntuales, agradables y correctos tanto en el trato como en la conducción. Que te acompañen andando hasta el Riad (si no es accesible en coche) y te recojan en la puerta es un plus a tener en cuenta, sobretodo el día de llegada, ya que la medina y la kasbah son un laberinto. Lo recomiendo sin duda. Translate this opinion into English.

Both to pick us up and to take us back to the airport, everything was perfect. Very punctual, pleasant and correct both in treatment and in driving. That they walk you to the Riad (if it is not accessible by car) and pick you up at the door is a plus to take into account, especially on the day of arrival, since the medina and the kasbah are a labyrinth. I recommend it without a doubt. Opinion translated. Show original.

I travelled with my partner

12 / 16 / 2019

Ignacio Vicent Servera

Madrid, Spain

Hassan, the driver, was really friendly, and he came straight to our Riad to pick us up, so we didn´t have to worry about getting late to the airport. I would highly recommend the Civitatis transfer to the Menara Airport, and if you can...say you want Hassan to be your driver ;) Translate this opinion into English.

I travelled with my partner

12 / 16 / 2019

Enrique

Málaga , Spain

Reservamos mi pareja y yo el transporte para cuando llegáramos al aeropuerto de Marrakech y para la vuelta que nos recogiera en un punto exacto con dirección, en ninguna de las dos ocasiones estaban esperándonos. Las dos veces tuvimos que pedir un teléfono a personas locales para poder contactar con la empresa para ver qué es lo que pasaba. Estuvimos esperando más de media hora, casi perdemos el vuelo.

My partner and I booked the transport for when we arrived at the Marrakech airport and for the return to pick us up at an exact point with direction, in neither of the two occasions they were waiting for us. Both times we had to ask local people for a phone number to be able to contact the company to see what was happening. We were waiting for more than half an hour, we almost missed the flight.

Hemos podido comprobar con el proveedor que el conductor estuvo a tiempo para recogeros. También hemos advertido que la dirección que se indicó en la reserva no es exactamente la del hotel en el que te hospedabas. Sentimos si hubo alguna confusión al intentar localizar al conductor, en estos casos recomendamos, como hiciste, llamar al teléfono de contacto de nuestro colaborador. Translate this opinion into English.

We have been able to verify with the supplier that the driver was on time to pick you up. We have also warned that the address indicated in the reservation is not exactly the one of the hotel where you were staying. We are sorry if there was any confusion when trying to locate the driver, in these cases we recommend, as you did, call the contact number of our collaborator. Opinion translated. Show original.

I travelled with my partner

12 / 16 / 2019

Luis López Martínez

Madrid, Spain

Hassan un maquina muy amable Translate this opinion into English.

Hassan a very nice machine Opinion translated. Show original.

I travelled with my partner

12 / 16 / 2019

David

Madrid, Spain

Cuando el coche ya no podía avanzar más, el conductor, que en un principio nos iba a acompañar, dejó que nos acompañará otra persona a la que pagó por ello. Esa persona pretendía que le volviéramos a pagar a él más dinero del que le dimos de propina y ya había cobrado por el conductor. También apareció un amigo que quería que también le pagáramos. Nos sentimos intimidados.

When the car could no longer go any further, the driver, who was originally going to accompany us, allowed another person to accompany us who paid for it. That person wanted us to pay him back more money than we tipped him and he had already charged for the driver. A friend also showed up who wanted us to pay him too. We feel intimidated.

En ocasiones, cuando no se puede aparcar y el conductor no puede abandonar el coche, llama a un compañero para que acompañe a los pasajeros al hotel. Sentimos si, en esta ocasión, estas personas no han actuado debidamente. Hemos informado al proveedor en destino para tenga constancia de esta situación. Translate this opinion into English.

On occasions, when parking is not possible and the driver cannot leave the car, he calls a colleague to accompany the passengers to the hotel. We are sorry if, on this occasion, these people have not acted properly. We have informed the supplier at destination to be aware of this situation. Opinion translated. Show original.

I travelled with my partner

12 / 15 / 2019

Anonymous

Valladolid, Spain

No nos informaron de que no nos podian recoger en el punto donde nos habían dicho, por estar prohibido entrar vehículos los domingos. Estuvimos esperando y nadie vino a por nosotros hasta que pasada media hora ..una persona que hsblaba su idioma nos ayudó y les llamó por telefono. Tuvimos que ir un largo trayecto corriendo con las maletas y a punto estuvimos de no llegar a coger nuestro vuelo.

They did not inform us that they could not pick us up at the point where they had told us, because vehicles are prohibited from entering on Sundays. We were waiting and no one came for us until after half an hour ... a person who spoke their language helped us and called them on the phone. We had to go a long way running with our suitcases and we almost did not get to catch our flight.

En el bono de confirmación de la reserva se especifica que si no se encuentra al conductor, no se espere, sino que se llame por teléfono cuanto antes, ya que a veces no pueden abandonar el vehículo. El proveedor nos ha enviado evidencias de que os llamaron en varias ocasiones y os enviaron un mensaje a las 14:34 que no tuvo respuesta. Sentimos si se produjo algún tipo de malentendido. Translate this opinion into English.

The booking confirmation voucher specifies that if the driver is not found, do not wait, but call by phone as soon as possible, since sometimes they cannot leave the vehicle. The provider has sent us evidence that they called you on several occasions and sent you a message at 2:34 p.m. that had no response. We are sorry if there was some kind of misunderstanding. Opinion translated. Show original.

I travelled with teenagers

12 / 15 / 2019

ángel Hortal Alvarez

Oviedo, Spain

El chofer no sabía la dirección de nuestro Riad, tuve q buscarle yo la dirección y el teléfono en mi propio teléfono, estuvimos esperando más de media hora por el sin saber el motivo

The driver did not know the address of our Riad, I had to find him the address and the phone number on my own phone, we were waiting more than half an hour for him without knowing the reason

Como se especifica en la web de reserva de este traslado, hay muchos hoteles de la Medina que no son accesibles con el coche. Según confirma el proveedor, el conductor llamó al riad para pedir que alguien de allí se acercase a recogeros y acompañaros a la puerta. Sentimos si el servicio no ha sido de vuestro agrado. Translate this opinion into English.

As specified on the booking website for this transfer, there are many hotels in the Medina that are not accessible by car. As confirmed by the provider, the driver called the riad to ask someone from there to come pick you up and accompany you to the door. We are sorry if the service has not been to your liking. Opinion translated. Show original.

I travelled with my partner

12 / 15 / 2019

Ana Maria

Gijón, Spain

Perfecto. Te dejan en la puerta del Riad. Muy cómodo. Translate this opinion into English.

Perfect. They leave you at the door of the Riad. Very comfortable. Opinion translated. Show original.

I travelled with my partner

12 / 14 / 2019

Ricard

Barcelona, Spain

Conductor super amable y simpático, de camino al Riad nos introdujo un poco en la cultura del país! Translate this opinion into English.

Super nice and friendly driver, on the way to the Riad he introduced us a little to the culture of the country! Opinion translated. Show original.

I travelled with my partner

12 / 14 / 2019

Fabiola Gil Elvira

Logroño, Spain

Muy puntual y nos ha recogido en la puerta del Riad a pesar de tener que dejar el coche fuera del zoco, muy atento el conductor. Translate this opinion into English.

Very punctual and he has picked us up at the door of the Riad despite having to leave the car outside the souk, the driver was very attentive. Opinion translated. Show original.

I travelled with my partner

12 / 14 / 2019

Merche

Barcelona, Spain

Estupendo!!!! Translate this opinion into English.

Great!!!! Opinion translated. Show original.

I travelled with my partner

12 / 14 / 2019

Salvador

Catarroja , Spain

Como el taxi no puede entrar en la medina, nos dejaron fuera y nos acompañaron hasta la puerta del riad. Translate this opinion into English.

As the taxi cannot enter the medina, they let us out and escorted us to the door of the riad. Opinion translated. Show original.

I travelled with my partner

12 / 14 / 2019

Elena

Toledo, Spain

Llego antes de la hora prevista a recogernos y nos espero sin prisa. Cómodo y perfecto. Translate this opinion into English.

I arrive before the scheduled time to pick us up and I wait for us without haste. Comfortable and perfect. Opinion translated. Show original.

I travelled with my partner

12 / 14 / 2019

Anonymous

Madrid, Spain

No lo contrataría si supiera lo que ahora lo sé. No se presentó el conductor y aún justificando que nosotros sí estábamos en el punto de recogida, Civitatis no nos devuelve el dinero. Surrealista. Por vuestra seguridad y tranquilidad, contratad otra empresa!!

I wouldn't hire him if he knew what I know now. The driver did not show up and even justifying that we were at the collection point, Civitatis does not return the money. Surreal. For your safety and peace of mind, hire another company !!

Hemos comprobado con el proveedor que el chófer se encontraba en el lugar correcto a la hora acordada. Sentimos si se produjo algún tipo de confusión que impidió que os encontraseis con él, o contactaseis por vía telefónica. Translate this opinion into English.

We have checked with the supplier that the driver was in the correct place at the agreed time. We are sorry if there was some kind of confusion that prevented you from meeting him, or contacting him by phone. Opinion translated. Show original.

I travelled with my partner

Showing 1601-1620

From US$ 16.30

Book the transfer service

	4 passenger vehicle	US$ 16.30
	7 passenger minivan	US$ 20.10
	14 passenger minibus	US$ 37.50

Top activities in Marrakech

Night at Agafay Desert

8.40 / 10 917 reviews

Spend a unique evening during your trip to Marrakech! You'll stay overnight in a haima under the stars in the Agafay desert and enjoy a sunrise over the dunes.

US$ 81.10

Book